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Policies and Procedures
Title
Link
30.10A Petition_Application for Hospitalization (PCM 201 3-19)
Download
30.10D Family Guide to Involuntary Hospitalization
Download
30.10C Supplemental Petition to Application for Hospitalization and Order for Examination (PCM 208a)
Download
30.10B Clinical Certificate- PCM 208
Download
30.06 Plan Coverage Eligibility Determination
Download
30.05 COFR Access Agreements 12-06-2021
Download
30.03A – Vulnerable Adult Protocol for St. Joseph County Revised March 2016
Download
30.03 Vulnerable Adult Protocol
Download
30.10 Involuntary Services 12-10-2021
Download
30.09 Enhanced Services Entrance Criteria 12-10-2021
Download
30.08 Eligibility for Specialized Services and Supports
Download
30.07 Service Eligibility Determination
Download
24.16 Staff Recipient Rights Responsibilities
Download
24.15 Seclusion and Restraint for Recipients 12-10-21
Download
24.14 Residential_Space Allocations for Customers
Download
24.13 Residential_Day Program Customer Rights
Download
24.12 Recipient Rights Advisor
Download
24.11 Office of Recipient Rights
Download
30.01 Access to Behavioral Health Services 12-10-2021
Download
26.02 Confidentiality and Disclosure of SA Information
Download
26.01 Recipient Rights of Substance Abuse Consumers
Download
24.21 Comprehensive Examination
Download
24.20 Services Suited to Condition
Download
24.19 Treatment by Spiritual Means
Download
24.18 Substance Abuse_Recipient Rights
Download
24.17 Sterilization_Abortion_Contraception
Download
24.16A Recipient Rights Complaint Form
Download
10.02B Compliance Violation Reporting
Download
10.02A Compliance Posting
Download
10.02 Complaint and Investigation Process
Download
10.01A Corporate Compliance Program
Download
10.01 Corporate Compliance
Download
10.05A Response to Request for Public Records – FOIA
Download
10.05 Request Under the Freedom of Information Act
Download
10.04 Response to Search Warrants_Subpeonas_Court Orders
Download
10.03 Compliance Program Reports to Management and Board
Download
10.02C Investigation Template
Download
08.01 ABILITY TO PAY
Download
08.03 Accounts Payable – Invoice Processing
Download
08.02A Claims Denial Letter
Download
08.02 Claims-Management
Download
07.14 Information Management
Download
07.02 Health Information Security
Download
06.04 Accessibility and Accommodations
Download
06.03 Limited English Proficiency
Download
06.02 Cultural and Linguistic Competency
Download
06.01 Customer Services
Download
06.05B Action Notice Non Medicaid
Download
06.05A Action Notice Medicaid
Download
06.05 2nd Opinion Greivance and Appeal
Download
06.04A Accommodation Request
Download
03.06 Employee Recommendation for Improvement
Download
03.04A Stakeholder Input Methods and Sources
Download
03.04 Stakeholder Input
Download
03.03 Performance Indicators
Download
03.01 Quality Management
Download
2.12 Clinical Qualifications
Download
2.12 A Clinical Qualifications Tree
Download
2.05A PC Application updated 07-30-2020
Download
02.11 Subcontracting
Download
02.10D Stipend Voucher
Download
02.10C Stipend Rates
Download
02.10B Application for CAC Membership
Download
02.10A Committee Participation Interest Form
Download
02.10 Stipends to Persons Served and Family Members
Download
02.09A – Staff Competency Training
Download
02.09 Training Requirements
Download
02.08C Customer_Resident Funds Review Protocol
Download
02.08B Provider Monitoring Review Process
Download
02.08A Provider Monitoring Matrix
Download
02.08 Provider Network Monitoring
Download
02.07 Exclusion from Participation in the Provider Network
Download
02.06 Credentialing Organizational Providers
Download
03.08 Recipient Death_Sentinel Event Reporting
Download
03.07F Definitions Related to Incidents and Events
Download
03.07E CMHSAS-SJC Property and Staff Incident Report Form
Download
03.07D Emergency Use of Physical Management
Download
03.07C Recipient Death Report
Download
03.07B DHHS Incident Accident Report
Download
03.07A Incident Report – Recipient
Download
03.07 Incident Reporting 12-10-21
Download
03.06A Employee Recommendation for Improvement Form
Download
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